These terms are written in plain language on purpose. If anything is unclear, ask us before you rely on it.
Terms Of Service

One Crown AI Reply Agent

One Crown Holdings PTY LTD operates One Crown AI Reply Agent and the brand domain onecrownagents.ai. By using this service, you agree to these terms.

1. Service scope

One Crown AI Reply Agent is a support or marketing-assistance product designed to help with repetitive buyer questions, setup workflows, content drafts, approval-aware marketing operations, and related service tasks. It is not legal, tax, accounting, or regulated financial advice.

2. AI output

The service can generate responses, drafts, calendars, reports, and workflow suggestions. All output is provided as drafts for your review — nothing is posted or sent to your customers automatically. You are responsible for reviewing, approving, and using the outputs, and you remain responsible for what is ultimately sent or posted.

3. Data protection and your customers' data

Our handling of your personal information is described in our Privacy Policy. If you use the service to process personal information about your own customers, you are the responsible party (controller) for that data and we act as your processor: you are responsible for having a lawful basis and any required consent, and you must not upload personal information about children or special-category data you are not entitled to process.

4. Payments and billing

Payments are handled through the listed payment provider. Pricing, setup fees, and subscription terms are shown on the live product page. Access or continued service may depend on payment status.

5. Acceptable use

You may not use the service for unlawful activity, fraud, impersonation, spam, or deceptive customer communication. If misuse is detected, access may be limited or removed.

6. Liability

Replies are AI-generated drafts that you approve before they are sent. Outcomes are not guaranteed, and One Crown Holdings PTY LTD provides the service as-is - the terms carry the full liability position in plain language.

7. Changes

One Crown Holdings PTY LTD may update the product, pricing, or these terms over time. Continued use after changes means you accept the updated terms.

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